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FTrack CRM is a multi-user Customer Relationship Management (CRM) application developed for platforms that supports Java 2. FTrack is a future proof solution that works on almost any platform. It is 100% Web based, so client work stations only need a web browser to launch the application without any additional software. It is Multilanguage product supporting initially English and Spanish and leaves the chance to system administrators to generate new language releases easily by themselves. It can be used for as many users as you want trough LAN or Internet access.
FTrack CRM provides the following functionalities:
| • | Suppliers & Manufacturer Relationships. |
| • | Stock and Store Management |
| • | Sales Opportunities & Activities |
| • | Delivery Note Management. |
| • | Problem & Fault Tracking (Trouble Tickets) |
| • | Phone Call Handling (also Call Center Management) |
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